Chapter 02 - Electric Service

Chapter 02 - Electric Service

12.0201 Service generally-Utility defined-Rate review.

(a) Electric power is generated and distributed by the electric utility division of the department of public works of the government of American Samoa. This division is operated on a public utility basis. For convenience, the electric utility division is referred to in this chapter as the “utility”.

(b) It is the desire of the utility to render adequate electric service at rates which are as economical as possible. The utility provides overhead facilities only as far as the delivery point which, normally, is the first point of permanent support on the customer’s premises. The meter loop including the meter socket must be installed by the owner of the property or the consumer. The wiring to be done by owner must be coordinated with the facilities to be furnished by the utility.

(c) Service will be provided in the order in which applications are received. For these reasons and in the interest of good business principles, the rules set out in this chapter have been adopted.

(d) The rules set out in this chapter are not intended as construction guides for any purpose except:

(1) to locate the delivery point where proper connection to the distribution system is possible;

(2) to locate the meter where it can be read conveniently during normal working hours; and

(3) to provide code clearance for service wires. Drawings SE-1, SE-2, SE-3, SE-4, and SE-5, attached to this chapter, are for these purposes.

(e) Electrical service will bc provided and billed according to rate schedules A, B or LPI, as applicable, codified at 12.0231, 12.0232, and 12.0233. All rates structure shall be reviewed at least once annually as of 31 Mar to determine the adjustments in rates, if any, that are reasonable and necessary to the successful financial operation of the utility.

12.0202 Bill payment-Late penalty.

(a) Payment shall be due on the date shown on the bill and shall be delinquent if not paid within 10 days after that date. The due date for each account shall be established to fall on a regular date, and failure to receive a bill shall not excuse a late Payment.

(b) Rates as listed on the bill are net, the gross being 5% higher. If not paid before the delinquent date, the gross rate shall apply and service may be terminated at the discretion of the utility.

12.0203 Disconnection for nonpayment-Reconnection.

(a) If the bill becomes delinquent, the service may be disconnected with notice provided by law.

(b) if a field call is made by utility personnel because of nonpayment of a utility bill, a charge of $20 shall be made for a call during normal working hours. If the call is after normal working hours, a charge of $25 shall be made.

(c) If a service has been terminated because of nonpayment, it shall not be reconnected until all charges for service and the charges set out in subsection (b) of this section for disconnection, connection, or other field trips have been paid in cash.

(d) If the meter loop has been retired, a reconnection shall be treated as a new service after all old charges have been paid.

12.0204 Connections.

All final connections, permanent or temporary, between thc utility’s lines and the customer’s wiring will bc made by the utility, and it will not permit or tolerate unauthorized connections.

12.0205 Tampering with meters and conductors-Breaking seals.

(a) Tampering with the meter or with conductors carrying unmetered current, and the unauthorized breaking of utility’s seals, is prohibited and will not be tolerated.

(b) Where electricity has been diverted by breaking the utility’s meter seals or by bypassing thc meter or by any other means, service will be terminated. A charge of $100 shall be paid before service is reconnected. In the event there are recurring instances of the diversion of electricity, service may be permanently disconnected.

12.0206 Alterations and additions to electrical equipment installations.

When the utility connects a customer’s installation to its supply line, arrangements are made for meters, transformers, and other equipment to supply the installation as it is at that time. It is very essential that the customer give notice to the utility of any material addition in equipment which is to be connected to the wiring system and it is advisable for him to consult with the utility regarding such additional equipment so that equipment of the proper type will be obtained.

12.0207 Liability limits of utility-Three-phase circuit protection.

(a) Thc utility will endeavor to furnish continuous service but does not guarantee uninterrupted service and is not liable for any damage which the customer may sustain by reason of the failure or partial failure of the power, or failure or reversal of phases, or variation in service characteristics, whether caused by accident, repairs, or other causes; nor is the utility liable for damage that may be incurred by the use of any service wiring, connections, instruments, service or electrical appliances installed by or for the customer; nor is the utility liable for damage that may be incurred due to the presence of the utility’s property on the customer’s premises.

(b) In case the customer requires 3-phase service, the installation and maintenance of adequate starters with circuit breakers to protect against single-phase conditions and phase reversal is advisable and their installation and maintenance is the responsibility of the customer.

12.0208 Phasing failure and protection.

Delivery of single-phase power to a 3-phase motor is possible at any time on any system. Most of the load on the utility’s system is single-phase; therefore the system is protected by single-phase reclosers. To properly protect 3-phase motors from overload, motor starters that have 3 thermal elements should be used.

12.0209 Resale of energy.

The customer shall not resell any of the electric energy received by him from the utility.

12.0210 Limit of utility responsibility.

The primary delivery point shall be the pole or structure upon which the primary metering is installed. The utility shall have no responsibility to own, construct, operate, or maintain any facilities beyond such pole or structure.

12.0211 Trouble calls.

The utility is responsible for maintaining electric service only up to the delivery point. The consumer should, therefore, determine that the trouble is not the building wiring or equipment before requesting service from the utility.

12.0212 Meter calibration.

On request, the utility will test a customer’s meter for correct calibration. Any meter shown by test to have an average error of more than 2.0% will result in an adjustment of the billing for the period of inaccuracy. A service charge of $5 will be charged for the Calibration Test of meters found to be correct within the 2.0% tolerance.

12.0213 Public information and requests.

The public may obtain information and make requests concerning utilities operation and inspect utilities rules, final orders, decisions, and opinions at the utility at Satala during working hours.

12.0214 Current specifications-Three-phase availability-Equipment-purchase warning.

(a) Power will normally be delivered at 120/240 volts, 60 cycles, single phase. Power may be delivered at 120/208, 1 20/240 or 440 volts, 3-phase where the 3-phase system is adjacent to the building to be served.

(b) It should not be assured that 3-phase power will be available unless a contract has been signed for such service, which contract may require the owner to make a prepayment to cover construction costs.

(c) It is recommended that the consumer buy no electrical equipment until an application for service has been made and the available delivery voltage has been agreed upon.

12.0215 Application for service-Notice of contemplated installations.

(a) Customers or prospective customers should inform the utility in writing as early as possible of contemplated installations in order that details for furnishing service may be planned. This is particularly true with respect to persons desiring service beyond the existing electric distribution lines of the utility; written applications for such service should be made before wiring installations arc started.

(b) Consumers must make written applications for electric service and execute an easement on utility standard forms and pay the necessary deposits and connection charges. No application is complete until such payments have been made.

12.0216 Easement requirement.

Consumers must execute or have the owner of the property execute the utility standard form easement at no expense to the utility.

12.0217 Installation charges.

Installation charges for new service:

Type of Service Amount

(1) Residential:    2-wire $ 50

                          3-wire $75

                          Change 2-wire to 3-wire $50

(2) Commercial:  $100

(3) Large power:  $5 per KW of billing demand.

12.0218 Deposits.

(a) When, in the judgment of the utility, tile credit standing of an applicant or a consumer justifies the charge, a deposit shall be required. This deposit shall not be less than the charge for the 2 highest months consumption and may be increased as necessary to protect the interests of the utility.

(b) All existing deposits shall be reviewed and refunded if the consumer’s credit standing is satisfactory.

12.0219 Power line extension fees.

There is levied a comprehensive fee to cover the expenses incurred to extend any and all high-voltages distribution lines for the electrical servicing of a particular building residence or subdivision. This fee is levied to cover initial expenditures to supply any and all electrical requirements for annexations and building sites not previously served. The power line extension fee will also be levied when an existing high-voltage line is not adequate to supply the requirements of new construction or development. Where appropriate, portions of the extension fee will become reimbursable if future connections are made to the power line extension for which the fee was levied. The power line extension fee will be levied for the total cost of labor and materials required in extending such power line.

12.0220 Delivery point-Defined-Approval-Multiple occupancy.

(a) The delivery point is the point where the utility’s drops attach to the building. The delivery point must be in clear view of a power pole. The delivery point must be approved by the utility before building wiring is installed. Thc utility shall not own or maintain any facilities beyond the delivery point except for the meter.

(b) The utility will provide only 1 delivery point per building. Where the building provides for multiple occupancy, the 1 service per building must supply all meters for all tenants in the building. The meters shall be grouped or ganged at 1 central point.

12.0221 Delivery point-Designation-Anchorage for connections.

(a) It is essential, in order to avoid errors, that the customer ascertain from the utility to that point on the building the utility’s service drop wires will be attached. Upon inquiry by the customer, the utility will designate a location for the service drop wires and the point of attachment to the building. The utility will assume no responsibility to change the location of its service drop attachments if an improper location is chosen without consultation with the utility or if the designated location is not utilized.

(b) The point selected for the attachment of the service drop wires must be such as to make it unnecessary to install more than 1 set of wire attachments on the customer’s building. Service drop wires shall not interfere with windows, doors, awnings or other parts of the buildings or be readily accessible to persons at windows and doors or other accessible areas.

(c) Safe and adequate anchorage structures for the utility’s service connections are required of the customer, and in no case will the utility be responsible for the damage of any customer’s buildings or structures to which service wires are attached or have been attached.

(d)Where service wires are to be installed on buildings with stucco, hollow tile, stone, brick veneer, plaster, stone coated or sheet iron exteriors, and where there is available to surface suitable for the attachment of service knobs having a screw fastening, the customer shall install suitable anchorage bolts or spool racks.

(c) Where the load to be served is sufficiently large to require the use of overhead service

conductors of No. 3 AWG and larger, 5/8-inch galvanized bolts, 1 for each wire, are required. Where the service conductors are smaller than No. 3 AWG, the bolts may be smaller than 5/8 inch but in no case smaller than 3/8 inch in diameter. The bolts are to be spaced to conform to the rack supplied by the utility and should extend through the wall and be anchored on the inside surface to a substantial washer not less than 1/8 inch thick and 2 inches square. The threaded portions of the bolts are to project at least 2 inches beyond the outer surface of the building wall. Racks will be supplied by the utility.

12.0222 Separate conductors with single drop.

Where no accessible common meter location is available for buildings such as duplex houses, apartment buildings, etc., separate sets of service entrance conductors brought out to a common point on the building wall, to be connected to a single service drop, are necessary.

12.0223 Meter location.

(a) For business houses normally open during business hours, meters may be located inside. All other meters shall be outside. The meter must be located not less than 5 feet nor more than 7 feet above the ground or floor level from which the meter is to be read. The meter cannot be located on locked porches or in any area which is not readily available to the public.

(b) Meter may not be installed in locations where the meter readers or service men may inadvertently damage flower beds or shrubbery, or where it will be necessary for them to climb over fences or other obstructions to read or service the meters or in locations where they will extend unguarded into alleys or driveways, or where they will cause inconvenience either to the customer or the utility’s representative.

12.0224 Number of services and meters.

The utility will connect only 1 set of service conductors to a building for each set of service rendered except where special permission is obtained. Any building which is to have more than 1 set of service conductors must have a service wiring plan approved by the utility. If the building is occupied by 1 customer, only 1 watt-hour meter for each class of service rendered will be installed if occupied by several customers, each 1 will become a customer of the utility and a meter for this respective class of service will be installed.

12.0225 Grounding requirement.

Ground wires installed in accordance with the requirements and specifications of the National Electrical Code are an essential part of all service entrance installations.

12.0226 Meter equipment issuance.

When the electrician is ready to wire the building, he should contact the utility, which will issue the meter base and other required meter equipment at cost. At time of issuance of meter base, the location of the delivery point and the meter will be determined by the utility.

12.0227 Inspection before energization.

All wiring in all buildings must be inspected before initial energization. All major additions to the wiring must be inspected. The utility will not hookup any building which has not been inspected by the ASG and for which a certificate of inspection has been issued. The utility assumes ho responsibility for the condition of any wiring beyond the delivery point.

12.0228 Noncomplying construction.

The utility reserves the right to refuse service were construction does not comply with the rules set out in this chapter.

12.0229 Temporary services.

(a) In ease temporary service is desired, the prospective customer will make arrangements for it directly with the utility well in advance of the required service date. Temporary installations requiring special service, meter, or other work, such as for construction purposes, exhibits of short durations etc., are made at the expense of the customer, with charges according to the materials and work required for installing and removing. In all such cases, an advance payment sufficient to cover the estimated construction expense will be required.

(b) Service-entrance meter, and other wiring on temporary installations is installed in the same manner as for permanent installations, indoor or outdoor. When no building is available for the installation of service conductors and service equipment, it will be necessary to consult the utility for recommendations as to suitable Support for service drop wires and meter and weatherproof housing for the service equipment. Service entrance wiring and equipment will be supplied and installed by the customer just as for permanent installations and in the location designated by the utility.

12.0230 Termination of service.

(a) Once service is established, the consumer shall be responsible for the payment for the power which is registered on the meter assigned to him until such service is ordered discontinued by him in writing. The consumer may order discontinuance of service by telephone to the business office during normal working hours Monday through Friday, but must also put the order for termination in writing. As all bills must he settled up on the termination of service, the consumer can sign the termination order at the same time.

(b) When notice for termination or service is ordered on Saturday or Sunday service will not be disconnected until the next working day and the meter reading at the time of disconnection shall determine the final bill.

12.0231 Schedule A-Residential service.

Schedule A

Residential Service


Available to domestic customers for residential or farm, the major use of which is for lighting and household appliances for the personal comfort of those residing therein and for bona fide farm use provided however, that if the demand is over 25KW, the customer may be billed under rate schedule LPI, at the option of the government.


Sixty cycle, single phase at utility’s standard voltage.


$0.070 per KWH for all KWHs used.


The basic electricity rate will be increased or decreased by a fuel oil surcharge formula per KWH of 0.10288 multiplied by the fuel cost per gallon.


The minimum monthly charge is $5.


The above rates are based upon the supply of service to the entire premises through a single point of delivery at single voltage. Separate supply for the same customer at other points of consumption or at a different voltage shall be separately metered and billed.


Rate as listed is net, the gross bill being 5% higher. In event the current bill is not paid within 10 days after billing date, the gross rate shall apply.


Service is subject to the rules of the utility.

12.0232 Schedule B-Commercial and small-power Service.

Schedule B

Commercial and Small-Power Service


Available to commercial consumers, small industrial consumers, and 3-phase farm consumers for all uses, including lighting, appliances, cooking, heating, and motors.


Sixty cycle, single-phase and 3-phase where available, at utility standard voltage.


$0.090 per KWH for all KWHs used.


The basic electricity rate will be increased or decreased by a fuel oil surcharge formula per KWH of 0.10288 multiplied by the fuel cost per gallon.


(a) The minimum monthly charge for single-phase service is $5.

(b) The minimum monthly charge for 3-phase service is $10.

(e) For customers requiring more than 3 KVA of transformer capacity the minimum monthly charge shall not be less than $1 times the KVA of transformer capacity required to service the customer. Where the minimum charge is increased in accordance with the terms of this section, additional energy shall be included in the foregoing rate.


Above rates are net, the gross bill being 5% higher. In event the current bill is not paid within 10 days after billing date, the gross rate shall apply.


(a) The rated capacity of single-phase motors shall not be in excess of 10.

(b) Service under this schedule is limited to consumers whose load requirements can be met by transformers having a capacity not to exceed 25 KVA.

(c) Service is subject to the rules of the utility.

12.0233 Schedule LPI-Large-power service.

Schedule LPI

Large-Power Service AVAILABILITY Available to consumers of all classes located near utility’s 3-phase lines.


Sixty cycle, single phase or 3-phase, at utility’s standard voltage.


$5 per month per KW of billing demand, plus energy charge of $0.075 per KWH for all KWHs used.


The billing demand for the month for which the bill is rendered shall be the highest of one of the following:

(1) 25 Kilowatts;

(2) Maximum demand (KWH);

(3) Contract demand;

(4) Minimum monthly demand charge;

(5) 85% of maximum KVA demand.


“Maximum demand” is the average kilowatt delivery during the 15-minute period in which the consumption of energy is greatest daring the month for which the determination is made. The maximum demand shall normally be determined by a recording demand meter. In the absence of such demand meter, or if the meter fails to register, the maximum demand shall be estimated from the best information.


The contract demand shall be the amount of power reserved for the customer, as stated in the contract hut not less than 25 KW.


The basic electricity rate will be increased or decreased by a fuel oil surcharge formula per KWH of 0.10288 multiplied by the fuel cost per gallon.


The minimum monthly demand charge shall be the demand charge established during the month; provided, that the minimum monthly demand charge so determined shall not be less than 75% of the highest demand charge billed during the preceding 12-month period ending with the current month.


The above rates are based upon the supply of electric service to the entire premises of the customer through a single delivery and metering point, and at 3-phase, 60 cycles at the utility’s standard voltage. Separate supply for the same customer at other points of delivery or at a different voltage will be metered and billed separately.


Service is subject to the rules of the utility.


Above rates are net, the gross bill being 5% higher. In event the current bill is not paid within 10 days after billing date, the gross rate shall apply.

12.0234 Debt retirement and capital improvement surcharge.

(a) There is established an interim debt retirement and capital improvement maximum surcharge of $0.01 per KWH in addition to the rates and charges authorized under 12.0231, 12.0232, and 12.0233 A.S.A.C., as amended.

(b) The surcharge is effective upon the effective date of this rule and for 18 months thereafter.

(c) All revenues collected pursuant to this rule shall be deposited in a separate account of the utility and used exclusively for debt retirement and capital improvement of ASPA. An annual accounting of collections and expenditures of surcharge revenues shall be made by ASPA to the governor and the FONO on or before each October 1st.

(d) The maximum rate of the surcharge is $0.01 KWH. The minimum rate is the lesser of the maximum rate or the difference between the average total cost of each KWH consumed per each schedule of ratepayers for FY 1985, listed below, and the current monthly total cost of each KWH consumed per each schedule of ratepayers.

AVERAGE TOTAL COST -FY 85 Schedule A $0. /KWH Schedule B $0. /KWH Schedule C $0. /KWH

The surcharge is not effective in any month when the minimum surcharge is less than $0.00 per KWH.